Program Manager - Workforce Development

Empowerment Services · Columbus, Ohio
Department Empowerment Services
Employment Type Full-Time
Minimum Experience Manager/Supervisor
Compensation $60k-$65K

Job SummaryManages workforce development program. Develops, implements, and manages program policies, practices, and processes. Oversees and directs team assigned to implement specific program services.

Job Responsibilities: 

  • Develops and implements practices, processes, and policies for program designed to serve customer group. Assists in the development and design of an assigned program to achieve agency goals and objectives.  Provides input to program strategy and agency strategic plans.
  • Manages daily operations for assigned program. Ensures all budget and financial related activity and reporting is accurate, including invoicing, fees, vendor contracts, grants administration reporting.
  • Develops and submits program related reports on activity, productivity, finance, operations, and human resources. Analyzes activity and prepares recommendations based on analyses.
  • Oversees and directs individuals/team responsible for implementing program(s). Provides direct supervision, including performance management, hiring, team development, and overall management.
  • Assists in delivering program services.
  • Assists in developing program plans and budget.
  • Develops and maintains program knowledge and expertise for assigned area
  • Other duties as assigned.


Working Conditions and Physical Requirements:

Standard office environment.  Requires ability to operate telephone and personal computer for extended periods of time.  Occasional travel.


Competencies and Knowledge, Skills and Abilities:

  • Integrity and Trust
  • Building Effective Teams
  • Managerial Courage
  • Decision Quality
  • Drive for Results
  • Problem Solving
  • Interpersonal Savvy
  • Priority Setting
  • Total Work Systems
  • Verbal, Written Communication Skills
  • applications)
  • Verbal, Written Communication Skills
  • Technical Skills (e.g. PC applications)

  • Functional Knowledge and Skills – examples:
    • knowledge of assigned program specialty practices, processes, and regulations
    • knowledge of budgeting.


Education and Qualifications:

  • BA/BS in social work or related behavioral science or equivalent knowledge/experience.
  • Preferred: Master’s degree in. Experience in a supervisory position.  Experience in assigned program specialty
  • Four years’ experience in program implementation with responsibility for reporting and feedback.
  • Ohio Driver’s License and reliable transportation and ability to meet Agency’s transportation insurance requirements


Equal Opportunity Statement:

IMPACT Community Action recognizes that a diverse workforce enhances the organization in many ways.  We are committed to providing equal employment opportunities that foster diversity and meaningful experiences.


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  • Location
    Columbus, Ohio
  • Department
    Empowerment Services
  • Employment Type
  • Minimum Experience
  • Compensation